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    Terms & Conditions

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    Terms of Sale

    Important Consumer information:

    Blinds & Designers goods come with guarantees that cannot be excluded under the Australian Consumer Law.

    Child Safety Regulations: Blinds & Designers will install child safety clips with window furnishings, as
    required by law. These terms apply to all goods and services (“Products”) that a customer (“You”)
    orders from Blinds & Designers.
    1. Quote: Blinds & Designers’ quote
    (a) is not an offer to supply Products (but you can place an order against it by signing the quote as an
    order or paying the deposit), (b) expires after 30 days if you do not place an order, and (c) is an
    estimate until final site measurement when correct pricing will be determined. (d) by signing or paying your initial deposit you are agreeing to the Terms and Conditions.
    2. Contract: If Blinds & Designers accepts your order, there is a contract as per the quote and
    these terms. These terms override anything else in the contract.
    3. Payment: To proceed with an order, please sign your Blinds & Designers quote and
    return/email a copy of ALL PAGES of the signed quote to your Blinds & Designers consultant.
    Payment stages:
    50% deposit is required to confirm your order. 50% payment when booking your installation date.
    How to make payment:
    Direct deposit:
    Account Name: Blinds & Designers
    Bank: ANZ Bank
    BSB: 013 373
    Account : 6404 003 44
    **Please enter your Job Number as Payment Reference, then email the remittance to
    4. Extra Charges: Where an extra charge is optional, Blinds & Designers will obtain your
    approval before it is incurred.
    Where it is not optional it will be reasonable but Blinds & Designers will notify you of the
    amount and you may cancel your contract within 2 business days.
    5. Variations: Changes to a product order, delivery date or arrangements at your request are
    only effective if:
    (a) we agree in writing and
    (b) you accept any delay and extra charges that arise from your request.
    6. Delays: If installation is delayed Blinds & Designers may invoice an extra charge for storage
    of goods (except if Blinds & Designers caused the delay). Extra site visits to double-check
    measurements or conditions may affect the price and delivery time.
    7. Tenancies, Owners Corporations, Councils, etc: If you order products for premises that are
    rented, subject to an owners’ corporation or otherwise owned or controlled by a third party,
    or where council permission is required for installation
    (a) you must advise Blinds & Designers accordingly
    (b) you must provide written evidence of the consent or permission and
    (c) Blinds & Designers may suspend the supply of products until you have done so or require
    payment under paragraph 10.
    8. Scheduled supply times: These are good faith estimates only and may be affected by factors
    beyond Blinds & Designers’ control. Subject to the consumer guarantees, delay is not a
    breach of the contract.
    9. Supply and installation: Blinds & Designers will supply products within a reasonable time
    (a) at the installation site in the quote or
    (b) if there is no installation site – from Blinds & Designers’ premises. Unless Blinds & Designers
    agrees otherwise in writing, Blinds & Designers supplies products (including installation) between
    8am and 5pm on weekdays, except public holidays.
    10. If you are not ready for scheduled installation: If products are ready for scheduled
    installation but you are not ready (e.g. you do not have owners’ corporation consent or your
    site is not prepared) Blinds & Designers may require that you pay for the products (but not
    installation charges), take delivery and store them until you are ready for installation (when
    installation charges will be payable).
    11. Ownership and risk: Goods are
    (a) Blinds & Designers property until you have paid in full for them and
    (b) at your own risk when delivered to you or the installation site.
    12. Installation site conditions: You must, at your cost (unless included in the quote) make the
    installation site clear, accessible, safe for Blinds & Designers’ team and structurally suitable
    for the installation of products. Blinds & Designers may suspend the supply of products until you
    have done so or have agreed to pay an extra charge to arrange it.
    13. Existing window furnishings: You must, at your own cost (unless included in the quote),
    remove and dispose of any existing window furnishings. Blinds & Designers may suspend
    the supply of products until you have done so or have agreed to pay an extra charge to arrange
    14. Electrical work: You must, at your cost, arrange any initial or follow-up electrical works
    required for motorised blinds. Blinds & Designers may suspend the supply of products until you
    have done so or have agreed to pay an extra charge to arrange it. This term Excludes Roller
    Shutters. All motorised roller shutter orders will be completed by our licensed electrician.
    15. Payment default: If you fail to pay an amount when due:
    (a) Blinds & Designers may charge interest at 2.5% per month
    (b) Blinds & Designers may repossess products (before or after installation)
    (c) you indemnify Blinds & Designers against any loss or expense (including legal expenses) Blinds &
    Designers incurs in recovering payment or re-possessing products and
    (d) Blinds & Designers may suspend or terminate your contract.
    16. Please note; anything over 2.4 meters may leave a wave or V affect due to the size of the blind.
    However, they will drop over time and be less evident.
    17. Consumer Guarantees:
    Rights and remedies for PDH goods and services
    If Blinds & Designers supplies you with products ordinarily acquired for Personal, Domestic or
    Household use or consumption (abbreviated as “PDH”), you have extensive rights under the
    Australian Consumer Law (“ACL”) including consumer guarantees (“Consumer Guarantees”) and
    Rights and remedies for non-PDH goods costing no more than $40,000
    If Blinds & Designers supplies you with non-PDH products costing no more than $40,000, you have
    consumer guarantees under the ACL but: (a) in relation to goods, Blinds & Designers’ liability for
    failure to comply with a consumer guarantee (other than certain guarantees about ownership and
    undisturbed use) is limited to: (i) replacing the goods or supplying equivalent ones; (ii) repairing the
    goods; (iii) paying the cost of replacing the goods or of acquiring equivalent ones; or (iv) paying the
    cost of having the goods repaired and (b) in relation to services, Blinds & Designers’ liability for
    failure to comply with a consumer guarantee is limited to: (i) supplying the services again; or (ii)
    paying the cost of having the services supplied again
    18. Warranties and guarantees: You have the benefit of the consumer guarantees described by
    clause 16. Subject to that, all other guarantees, warranties, terms, conditions, rights, and
    remedies in respect of products are excluded.
    19. Service call charges: Subject to the consumer guarantees, these apply after the first anniversary of installation.
    20. Other liability: Subject to clauses 16 and 17, Blinds & Designers is not liable to you for, and
    you release Blinds & Designers from and indemnify Blinds & Designers against, any harm,
    loss, damage, claim, demand, action (including without limitation, any indirect or
    consequential loss or damage) that you or anyone else may suffer or be entitled to make or
    bring in connection with or arising out of the supply or failure to supply products, including
    but not limited to by virtue of breach of contract or negligence by Blinds & Designers or
    anyone for whose acts and omissions Blinds & Designers is vicariously responsible.
    21. Force majeure: Subject to the consumer guarantees, Blinds & Designers is not liable for any
    breach of contract to the extent that the breach is due to circumstances beyond Blinds &
    Designers’ reasonable control.
    22. Governing law: Your contract is governed by the laws and courts of the state where Blinds &
    Designers supply products to you, the exception being if Blinds & Designers does not have
    a permanent showroom and/or staff in that state, the law and courts of Victoria apply.
    22. GST: Prices and charges include GST.
    23. Return, Change and Cancellation Policy:
    (a) After placing an order, if you wish to make a change, it must be communicated within 24
    hours. An order can be canceled within 12 hours of making the payment. Beyond this time
    frame, an order can only be changed or canceled if we agree. Orders placed for 7-day
    express blinds cannot be changed or canceled. We may charge an administrative fee if an
    order is changed or canceled.
    (b) Any claim for faulty, defective goods or invoices issued by the company can only be done in
    writing within 14 days of the invoice date or the date of the delivery. If not done within this time, the
    customer loses the right to dispute. This rule is however not applicable if a consumer guarantee or
    express warranty applies.
    (c) If you want us to visit your premises to inspect products that are under warranty claim after 12
    months, a service charge of $110.00 will apply. Within 12 months, no such charges will apply.
    (d) A cancellation charge of $110.00 will be applicable if a booked installation is canceled within 5 days of the installation date.